we answer. usually within a day. one human per reply. no ticketing system for our ticketing company.
ongoing sale issues, scanner hiccups, payout questions, guest-list weirdness — check the help center first, it's short and organized. if you still need a human:
running 5+ shows a week, or a multi-venue operator? the venue tier gets a dedicated partner. fastest route is the form →
we'll import your past events, your attendee list, and your branding for you — usually under an hour. no charge.
we have a press kit with logos and boilerplate. for comment or interviews —
we run a private bounty program. first contact:
we're not a drop-in shop, but we occasionally host organizer hours at a bar in greenpoint. check the footer of home for the next one.
we triage this form ourselves. picking a topic helps us route faster.
we respond within one business day. we won't add you to anything. we won't send you a follow-up sequence.